FAQ

About Whimzy

Whimzy is an AI lifestyle brand — empathetic, futuristic, and human-forward. Our pieces turn the world of intelligent technology into wearable, livable design, rendered in our signature cerise.

Shipping

Do you offer free shipping? Yes — free shipping on all U.S. orders over $75. Orders under $75 ship for a flat $4.95.

How long does shipping take? Our products are made to order, then shipped. Typical delivery is about 6–12 business days in the U.S. (production 2–5 days + transit). Phone cases and drinkware are often faster; bags and all-over-print items can take a little longer.

Returns & Exchanges

What is your return policy? Because every item is made to order, we accept returns and exchanges for damaged, defective, or misprinted items within 30 days — just reach out with a photo and we'll make it right. We can't accept returns for buyer's remorse on custom-made goods.

Products & Materials

What are the phone cases made of? Clear MagSafe cases are hybrid polycarbonate + flexible TPU with a raised bezel and embedded MagSafe magnets for secure snap and fast wireless charging. Tough cases add a dual-layer impact-resistant shell. They fit iPhone 14–17 (all sizes incl. Pro/Pro Max) and Samsung Galaxy S20–S25. UV-printed.

What about the tees? Our signature tee is the Bella+Canvas 3413 tri-blend — vintage-soft, lightweight, true-to-size unisex (size down for fitted). DTF-printed so the cerise design won't crack or fade.

How should I care for my items? Wash garments cold, inside out; hang or lay flat to dry. Hand-wash drinkware. Avoid abrasive cleaners on cases.

Made to Order

Why made to order? We print each piece on demand to reduce overproduction and waste — thoughtful by design. It means a short production window, and a product made just for you.